Can I treat my face longer than the indicated time?
No. you cannot treat your face longer than 1 minute. After 1 minute the appliance automatically switches off.
To avoid overtreatment do not treat a zone longer than 20 seconds, and move to a different zone when the appliance briefly pauses.
Can I use VisaPure if I have sensitive skin?
If you have sensitive skin, use a brush head that is specifically intended for cleansing sensitive skin and start using the appliance at setting 1 to see how your skin responds to the treatment.
When there are no noticeable skin reactions after the treatment, you can try the deep cleansing setting the next time.
Are there any skin conditions for which I can't use VisaPure?
Do not use VisaPure on very dry, or chapped skin, open wounds, or when you suffer from skin diseases or skin irritations, such as severe acne, sunburn, skin infection, skin cancer, active infections (e. g. cold sores), rashes, burns, inflammation, eczema, psoriasis etc. Do not use the appliance if you are taking steroids. Steroids can make your skin more susceptible to tears, wounds, and irritation. Do not use the appliance when you have undergone or are undergoing a medical treatment in the area to be treated with the appliance.
How can I recognize that my VisaPure is charging?
The charging light flashes white to indicate that the appliance is charging. As soon as the battery is fully charged, the charging light stops flashing and is on continuously.